Frequently Asked Questions
What is a good email address to reach 2D Semiconductors?
You may always reach from support _at_ 2dsemiconductors.com email address.
And how can I place an order?
There are few ways to place an order with our company. All are easy...
If you prefer to use PayPal, BrainTree, Credit Card: Just place products in your basket, proceed to check out, select your shipping and billing address (make sure the billing address matches the billing address for your credit card), and complete payment. Our computer engineers and IT staff has created 100% secure credit card payment. You may also select PayPal or other popular ways to complete the payment during check out.
If you prefer to place Purchase Order (PO): You will contact us with your desired list of products along with your name, phone number, shipping and billing address. Next, we will send you an official quote and you will send this quote to your purchasing staff. Your institution will officially place an order with us. We will immediately make the shipment. You will pay with NET 30 terms meaning, payment will be done 30 days after you receive the goods.
Wire transfer: We accept wire transfers as well. You will contact us with your desired list of products along with your name, phone number, shipping and billing address. Next, we will send you an official quote. In this quote, we will have all the necessary banking information that will allow you to complete the wire transfer
What about Shipping & Handling?
Domestic (U.S states and territories): Our preferred courier service is FedEx. However, we can make arrangement if you prefer different service. We provide FedEx tracking number so that you can track your package.
International: We ship using FedEx services. It usually takes 2 days to one (1) week to be delivered. FedEx delivers faster and does not experience long wait at the border. However, we can make arrangement if you prefer different service. We provide FedEx tracking number so that you can track your package.
How good are your synthetic materials?
We are confident that our products beats any other commercial sources. At 2Dsemiconductors, we deliver World’s most pure and highest quality layered materials. Most of our materials are defect free, high quality, and 99.9999% pure. Flakes from each growth batch are tested using advanced techniques as such XPS, AES, Raman, PL, XRD, SEM, STM, ARPES, and LEED. After all these tests, materials are tested using electrical conductivity, dielectric property, optical property tests. You can be 100% sure that the material is high quality and reliable.